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How to download zoom recording for disabled user

kalal2085
Newcomer
Newcomer

‎2024-08-21 01:36 AM

Could you please help me to download zoom recordings for disabled users. Upon checking I am not able to find user's recording in the user management section. can you please help.

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ZoomMate
Zoom Partner
Zoom Partner

‎2024-08-21 01:57 AM

You’ll need to submit a Support Ticket to Zoom fit this;

 

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new

Be sure to include as much info as possible, including email addresses of the affected accounts, and whose account you would like the recovered recordings assigned to. 

Thank you!
zoommate.io
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