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trying to live stream to facebook I don't see custom live stream option

andraannette7
Newcomer
Newcomer

I don't see live streaming option under advance settings. Help

4 REPLIES 4

colegs
Community Champion | Employee
Community Champion | Employee

@andraannette7 

 

To enable it, first enable the 'Allow livestreaming of Meetings' (or Webinars) and then it will allow you to select which platforms you would like to stream to.

 

If this answers your question, please click on 'Accept as Solution' below.

I'm having the same problem. I do have live streaming enabled. According to this help page  when I save the meeting a "set of tabs with advanced options" should appear (the do not, I'm on a PC Win 10/Firefox) and then I should click "Live Streaming" etc. However, since these tabs aren't appearing, I'm stuck.

 

colegs
Community Champion | Employee
Community Champion | Employee

@KrisHughes are you using the client to host your meeting?  You should see the options when you click on the 3 dots/More at the bottom of the meeting screen.

 

colegs_0-1649175963708.png

 

KrisHughes
Explorer
Explorer

My issue was at the facebook end. Zoom has two different apps that you can add to a facebook group "dev" and "prod".
I had mistakenly added "dev". That doesn't work!