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mjblair007
Newcomer
Newcomer

i have tried everything, but no success.  how can i get my camera to work to display myself during church service.  is  it something that the church did, that i cannot gt the camera to work ?

 

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

These are the camera setup steps:

https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-a...

 

 

If the steps above do not help, Please try these troubleshooting tips to resolve your camera issues:

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

LPProductions
Participant
Participant

It would help to know what sort of camera are you using and on what sort of device.  Is it the built in camera on your laptop, an external web cam or a DLSR camera that you are using to capture video?