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Zoom and Eventbrite Integration Issues

chatmarketing
Newcomer
Newcomer
One of my clients is having a problem connecting his Zoom account to Eventbrite.
We keep getting an error message saying "We are having trouble connecting, please try again".

Anyone else come across this issue? Maybe this is a tech glitch with Eventbrite or Zoom but it's been going on since yesterday, so not sure what's going on.
1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @chatmarketing.

 

I’ve used Eventbrite a good bit, but not recently.  I just set up a test event, and when I tried to make the Zoom meeting selection, I got this:

Ray_Harwood_0-1712431419377.png

I know Zoom is making some network changes in the last couple of days – I’ve been seeing the system maintenance messages. Perhaps that’s the issue, and once the changes are made, it might settle down and work. Maybe. 😎

 

See the DigiCert notices here: https://status.zoom.us 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @chatmarketing.

 

I’ve used Eventbrite a good bit, but not recently.  I just set up a test event, and when I tried to make the Zoom meeting selection, I got this:

Ray_Harwood_0-1712431419377.png

I know Zoom is making some network changes in the last couple of days – I’ve been seeing the system maintenance messages. Perhaps that’s the issue, and once the changes are made, it might settle down and work. Maybe. 😎

 

See the DigiCert notices here: https://status.zoom.us 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

chatmarketing
Newcomer
Newcomer

Thanks Ray, that's much appreciated!

treesjeverlinde
Newcomer
Newcomer

Did this get sorted as the below reply does not answer the question? If you did, can you provide insight please as the problem persists and EventBrite pass me to Zoom and Zoom pass me to the Community. Thanks

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @treesjeverlinde.

 

Earlier this week I set up a webinar for September, and Eventbrite linked right up to it with no trouble. So I think this issue from April 2024 was a temporary glitch. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !