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Webinar Q&A journaling

frichardson
Explorer
Explorer

I work for a firm that is required to capture written communications from all meetings.  We have journaling turned on in Zoom for Webinars (to Global Relay) but the journaling only captures chat, not Q&A.  When will Q&A journaling be supported?  Because this feature isn't available our users are not allowed to use Q&A which is a big issue in webinars.

1 REPLY 1

vescamilla
Community Champion | Employee
Community Champion | Employee

Hello frichardson,

 

I'm not sure if we will have journaling available for Webinar Q&A (to Global Relay), but you can generate a Q&A Report that will show all inbound questions and any typed responses. You can go to Reports > Webinar > Q&A to pull this information.

 

Hope this helps!

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