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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Webinar Advanced Share Video with Share Audio Stopped Working Mid Session

Jennifer22
Newcomer
Newcomer

‎2022-07-17 11:39 AM

We experienced a challenge mid-session during a webinar, where the Advanced Share advance video audio option was grayed out. We had used the feature earlier in the session, but when we wanted to use it again, the host and co-host did not have an option to share video audio. No settings were changed, and it started working again after some time, adding another co-host without changing settings. Has anyone else experienced this or thoughts? Thank you. 

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DanaCSM
Zoom Employee
Zoom Employee

‎2022-09-02 01:52 PM

Hi Jennifer, 

so sorry to hear about this. Sounds like something didn't work right here. In case you ever encounter issues such as this one in the future I'd highly recommend reaching out to our Technical Support Team and explain the issue at hand. You can always open a ticket here: https://support.zoom.us/hc/en-us/requests/new

 

Sorry again for any troubles!

Best regards,

Dana

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