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2021-10-11 01:27 PM
Hi,
I am trying to locate my VTT file for webinar transcription; However, when I go into my account and look at the recordings, I only see the speaker/shared speaker view and audio-only files. Additionally, I clicked on them to play and I did not see a right side-bar with the transcription as the Zoom support entry says. Can anyone help identify where these files may be or, if transcription only applies to Zoom meetings?
I am currently on the paid, 500 attendee webinar plan. Images are attached to help visualize my issue.
Thanks.
2021-10-12 04:15 AM
2021-10-12 06:34 AM
2021-10-12 10:09 AM
2021-10-18 09:13 AM
you need to actually press "Enable Live Transcription" in the meeting in order to generate the file.