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Strange Q&A panelist issue

CHEST_Webinars
Newcomer
Newcomer

Posting to see if anyone is aware of an issue where panelist see no activity in the Q&A window and the above bar says "Connecting..."

Occurred during a live webinar, only impacting one panelist. Any reports/fixes would be helpful. Thanks!

2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

did you check their bandwidth?  Were they connected by wifi or cable?

 

Denise Lahat
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RC5
Newcomer
Newcomer

I have had this problem recently. Did you find a solution? 

Thanks