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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Retaining List of Non-Promoted People on a Zoom Webinar

LindaSueW
Newcomer
Newcomer

During our webinars, we have members of the public join for comment.  Is there a way to capture their personal information (name and phone number) in case we need to follow up with them post meeting?  These folks are non-promoted and usually only show a nickname, shortened name, or last 4 digits of a phone number.  Is it possible to collect their information without asking them for it?

 

Any help would be greatly appreciated!

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

You should be able to pull this info via an attendee report here: zoom.us/account/my/report/webinar

 

Note that the host of the webinar will need to be logged in to generate this. As a Zoom admin, you can also pull this info via Dashboard->Webinar.