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Reply-to on Follow-up emails

Jruvaldt
Newcomer
Newcomer
I've noticed that the follow-up emails generated by Zoom have a different "reply-to" than the other automated emails. If someone tries to reply to a confirmation email, or reminder email, it enters the "Email Contact" as the reply-to, but the follow-ups (both attendee and absentee) do not. Instead, if you click Reply-to on those emails you get "Zoom <no-reply @ zoom.us>" as the email address. Is this by design or a bug? And if it is by design, is there any way to change it or any plans to fix it? We'd like for all of the automated emails to behave in the same way.
1 REPLY 1

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi Jruvaldt

 

This behavior is normal for Zoom by design, at the moment it is not possible to edit it, however, you can add in the final comments of the email a legend that says: "if you have any questions, please send an email to *********** "

Wences