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2023-04-27 02:09 AM
Hi there,
I ran a zoom event this morning and my participants made it to the lobby but they could not enter the event. The 3 speakers managed to get in but none of the participants could join.
Did I do something wrong in the setup
thanks
2023-04-30 04:09 PM
Welcome to the Zoom Community, @Matt_T
When you say they can’t “enter the event”, do you mean they could not join a session that was started?
The Zoom Events platform can be complex. I’ll send you a PM and offer to assist by looking at your Event’s setup.