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Notification of registrants cancelling their registration to a webinar

ruicostarocha
Newcomer
Newcomer

‎2024-04-22 05:05 AM

Hello everyone. I trust you are doing ok. 

I would like to hear from the community regarding the notifications that are sent by email from Zoom to the hosts of webinars. 

When an attendee registers to attend a webinar, the host receives an email notification of that registration. 

When a registered attendee cancels that registration, the host does not receive any kind of notification. 

Question #1: does anyone have the same experience? 

Question #": does anyone know how to enable this specific notification? 

 

Keen to hear back from the community

Thanks for your help

1 REPLY 1

annie93
Explorer
Explorer

‎2024-04-22 06:54 PM

This seems like something you would want to set up a webhook for and get an email notification when someone cancels or create a centrally managed dashboard to display changes to registrations including cancellations. If you are not a developer there is a marketplace app, Salepager, that can provides a dashboard for tracking changes to webinar registrations including cancellations.