cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I want to copy the template of a Zoom account that has been suspended.

Go to solution
nito
Explorer
Explorer

‎2022-03-29 07:11 PM

We are using it for our team. I would like to use the webinar template used by the suspended account with my new account. How can I do this?

0 Likes
1 ACCEPTED SOLUTION

Go to solution
IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-29 09:40 PM

@nito , you need to reactivate the account by  logging a request with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new. Once account is active, you can start copying the template that you need to use going forward.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

View solution in original post

0 Likes
1 REPLY 1

Go to solution
IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-29 09:40 PM

@nito , you need to reactivate the account by  logging a request with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new. Once account is active, you can start copying the template that you need to use going forward.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
0 Likes