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2023-03-30 01:22 PM
I've been editing the html for our webinar emails, and it's all been working fine. But I had set up the follow-up email to attendees and absentees to go out five days after the webinar – I set this up in both the settings for the specific webinar, and in the Account Manager > Webinar Settings. This was to give me time to add the URL for the recording.
However, the email went out the day after the webinar (luckily, I'd put in a holding URL of a link to our YouTube channel). I've checked and re-checked the settings and they all say five days after the webinar date. Any idea what's going wrong? I know it's almost certain to be user error, but dashed if I can find it.
2023-03-31 05:43 AM
It turned out, inevitably, to be user error. No idea what happened.