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Zoom AI Companion2024-10-23 08:18 AM
Greetings,
I've created a recurring webinar with registration. Due to a last-minute petition for enabling camera access to attendees, I need to convert the recurring webinar to meeting (in order to enable the camera access).
I notice I am unable to edit all series of the recurring webinar in order to convert it into a meeting. My question is: must I convert EACH webinar (of the recurring series) into a meeting? Isn't it possible to convert a recurring webinar into a recurring meeting?
I understand that the registration link and webinar link sent to attendees after registration remains valid after conversion. I am concerned because of converting each webinar into a meeting, I am worried I will need to send them an updated meeting link.
2024-10-28 11:12 AM
Hello,
I have tested this out and if I have a Webinar that is recurring with registration, if I go to convert the Webinar into a Meeting I am able to do so from the web by clicking the Webinar name, then at the bottom converting it.
If you are unable to perform this action, I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us
I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.
Thank you,
Jake