Closed Captions in Recorded Webinar

[MeyerFdn]

Does anyone know how to ensure a webinar has the subtitles encoded into the final .mp4?

Thank you in advance for any instructions on how to do this in my recordings.

MeyerFdn

[jeremyjustin]

Hi @MeyerFdn thank you for your post here on the Zoom Community! We actually have a nice support article that talks about how to do this and I'd like to drop the link here for your review https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings

This should walk you through the process and help a lot! 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

[aeynon]

Hello MeyerFdn

You want to select the button shown below in your recording setting. 

This should give you a transcript of your webinar. 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks 

A

[jeremyjustin]

Yes, @MeyerFdn  aeynon is correct and that is the screen where you would enable Audio Transcripts. In case it would help we have a support article for that specific function too! Here https://support.zoom.us/hc/en-us/articles/4409311220621

The two support articles complement each other well. 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

[cjacks23]

I am having difficulty "sharing" a recorded cloud meeting with closed captions. When the recipient played the video that was shared with them, there were NO CAPTIONS. Is it possible to also share the captions with the video or is that feature not available at this time?