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Errors in Docs (when edititing or sharing in meeting)

JessicaH
Participant
Participant

I've been working on a guide to Docs in Docs and twice (in as many days) had an error telling me, that I can't edit this page anymore and need to copy the content to another page. Which I can't do, because ZOOM only shows a blank page, making me loose all my content. (Edit: After messing around some more with the settings and a few hours time, the page reappeared.). This happened in ZOOM Workplace.

I was fooling around with the settings in the browser before (to find out how they work and which users need to set in different situations, making Docs temporarily unavailable) but this shouldn't make me loose content.

 

Also, when I share an existing document in a meeting for collaboration and stop the sharing, I can't open the same document in the same meeting again. I get the message, that this document is already shared at the time - even though I stopped sharing and want to start again. I have to close the meeting and start again, before the document is available again. Anyone who can reproduce this?

Edit2: According to our hoster, this last one is actually a ZOOM-Bug!

2 REPLIES 2

Alejandrito
Newcomer
Newcomer

Have you checked the rights to be sure your own rights are ok (owner, presentator, spectator, etc)?

Yes, I could edit the other pages just fine. The document reappeared after a day without any changes to rights or settings. It actually is a hard error message. I have stopped fiddling with the settings as much and haven't had this problem again. Probably to much for ZOOM to turn the basic function on and off and not mess with the content while off.