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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Quality Management Evaluations

mr122
Newcomer
Newcomer

‎2025-04-08 08:52 AM

We have started using scorecards and evaluations within the contact center. I have made it so that they need to be manually acknowledged. However, I do not see where the agent has the ability to view their score and acknowledge it on their end. Any articles out there that I missed on how to get this going?

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markoal
Newcomer
Newcomer

‎2025-04-08 04:17 PM

Awesome news. Probably one of the best media and video official our channel for stream our team and companies insade cloud and without them. I suggest Microsoft Premier AI, Then Zoom Can be main stream sponsor or partner for Las Vegas Ignite Microsoft AI event. Then we can be secure with digital meeting.

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Thank you for support me and our future clients and partners hub. 

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