zoom timer app not working on my mac

[RosannavS]

The zoom timer app is not working on my mac. It comes on when I start a meeting, but once my mouse moves off the app, aAll I get is a black screen. I can't change the time duration, I can see anything, and the display on my video does not change. The OS is 10.14.6 (Mojave).

[JudyS2]

Yes, I can see them

[olivegarden]

The Zoom timer app may not be working on macOS Mojave (10.14.6) due to compatibility issues. Try these steps:

1. Update macOS: Upgrade to a newer version if possible, as Mojave is outdated.
2. Reinstall the App: Uninstall and reinstall the timer app to ensure it's properly configured.
3. Check Permissions: Go to System Preferences > Security & Privacy > Privacy and ensure the app has permission to screen record or overlay.
4. Use Alternatives: If the issue persists, consider a browser-based timer or a compatible third-party app.

Updating your macOS is the most reliable fix.

[jennifer25]

Hi Everyone,

To clarify what happened: Zoom recognized they had a bug that was affecting Mac users, so they fixed it.

The Timer app looks a little different than it did before it went on its vacation from my computer, so perhaps the bug got introduced when they updated the app.

I don't know how the age of one's operating system might or might not come into play. I updated mine as one of the (many) steps I took before Zoom finally fixed the bug, but that step did not work for me.

Before they closed my ticket, I mentioned that one person running 10.14.6 still was having problems even after the bug fix. They said that person needed to reach out directly. (Sorry, RosannavS ... I tried.)

In any case ... good luck and best wishes to everyone!