My Large zoom meeting not working

[JoHow]

I have a number of events set up in a membership site hosted on Heartbeat which integrates with Zoom. I've paid for a large zoom capacity of 500, assigned it to my Zoom licence and am still having my workshops capped at 100. Has anyone any ideas of what else I can try? I have two more events left and would love to fix this!

[ExpertswhoJohn]

hi @JoHow 

I would suggest you, or your admin, go to the user admin and recheck the licence is attached to the user you expect.

I would detach and reattach it again.
all the best

John