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NewCostumer
Newcomer
Newcomer

‎2022-04-01 03:31 AM - edited ‎2022-04-01 03:37 AM 

Hello

I hope someone can help me here, unfortunately a colleague can no longer log into his account even though the account has been settled - what could be another reason?

or rather, he does not recognize our paid status, although we have received the paid invoice. It is the Pro_Tarif
Thanks very much
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IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-04-01 11:14 AM

@NewCostumer 

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern.

 

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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