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Zoom outlook add-in not working when signed into Chrome account

shazfoothill
Newcomer
Newcomer

‎2022-03-15 03:55 PM

Hello,

The Outlook (web) Zoom add-in does not work when I'm signed into my Google account on Chrome but it works fine if I use Chrome as a guest.

When I select Add a Zoom meeting in my outlook calendar invite, the Zoom add-in just hangs.

shazfoothill_0-1647384664332.png

When selecting Zoom settings from the calendar invite, it also hangs.

shazfoothill_1-1647384760248.png

I've tried removing the add-in and adding it back. I've had our IT dept look at it and they couldn't figure it out other than telling me it has something to do with my being logged into my gmail account.

I need to be logged in so I can sync my bookmarks etc.

Can anyone help?

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