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Zoom AI Companion2024-07-23 07:55 AM
the Live stream app has been set up and in use for several weeks now without issue. Yesterday and today, I cannot get the livestream app to open up. I get a '502 bad gateway' error. I have a 64-bit Windows business PC with 16gb ram; 1 tb hardrive. I am hardwired into my internet, that has been rebooted as well, yesterday.
I have:
rebooted computer,
updated zoom app,
unstinalled zoom app, rebooted pc then redownloaded and installed.
I have a two-tiered masterclass coming up where one tier is livestream only and the other is paid vip to join the meeting in the zoom room. Any assistance is appreciated.
Penny
2024-09-14 09:04 AM
Aaaaaaannnnddddd, the "Bad Gateway" message is back.. Can we please get this fixed??!!
2024-09-14 09:11 AM
Darm. And your solution was the only one that worked for me. I don't understand why ZOOM will not communicate with its users what is happening.
2024-09-14 09:18 AM
There is a new ticket opened on this.. If you are dealing with Zoom, use ticket TS1432263. Opened today..
2024-09-14 09:17 AM
Just before I found your answer last time, I got a response from these guys. But your answer landed before we took it any further. I have messaged them back asking them to come in and follow this thread.
I started my message by saying I was a paying customer, and this is interfering with business operations that revenue is dependent upon. They responded in less than 24 hours.
2024-09-14 09:19 AM
Everyone who is having an issue, go to this link and send a professional message explaining how this disruption has caused disruption of business operations, and if your revenue is dependent upon using zoom to provide a service in anyway, state that.
2024-09-14 04:20 PM
Rebranding my podcast, and have been a paying subscriber livestreaming with ZOOM since they started the livestream service. And now....
502 BAD GATEWAY error when I click 'Add' from the marketplace and in a running ZOOM Meeting!
Extremely disappointed, ZOOM. And the lack of support?! Absolutly horrid. I'm filing a Better Business Bureau Complaint on this. Ridiculous.
2024-09-16 04:40 AM
Same here, still getting the "502 bad gateway"....!??
2024-09-16 01:29 PM
Bad Gateway message has been resolved. I have asked that Zoom flag this fix so we don't have to wait multiple days for it to be resolved.