App won't open (Mac)

[scoutsrm]

I'm not sure where I should post this. I downloaded the Zoom app but something must have happened during download and it won't work correctly. Now, when I try to launch the app, a little window shows up with the icon for system settings and a box that says "Done." I can't delete the app in order to reinstall it. I can't drag it to trash and I can't open it to uninstall. Any ideas?

Thanks.

[MGSR · Accepted solution]

Hello @scoutsrm 

Welcome to the Zoom Community! We're glad to see you here.
You may check this article on how to uninstall and reinstall the Zoom App.

If this solves your inquiry, you may click on Accept as Solution.
Have a great day!

[MGSR]

Hi @scoutsrm 

Did you see my previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @scoutsrm 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!