Zoom Summary is Greyed Out (box untickable)

[Lesley4]

Hi - for the first time ever, a summary of a meeting in my personal room is not accessible - even three hours later. I am logged in and identified via my organisation and obviously I am the host. Please advise.

[jrmagno]

Hello, 

Please coordinate with your Zoom account administrator to have this option enabled. If the setting is not visible even under admin access, I recommend submitting a support ticket to our Zoom Support team as soon as possible for further assistance.

[Lesley4]

Thanks - all good. I believe the problem was caused by the AWS upset last week. The summaries were back and clickable within three working days.

[deganda]

I have the same issue. How to get the contact of our zoom account administrator ?