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Unable to view AI Summaries recorded today - resolved

NancyM2
Newcomer
Newcomer

Hi, 

 

Does anyone know what it means when the AI Summaries are greyed out?  Today I had 2 meetings where I used the AI Companion. When I go to the My Summaries tab I see entries for them but they are not clickable/viewable. I was able to access the AI Summaries for meetings I had last week. But today I cannot. I didn't do anything different today than last week, so I am stumped as to why I cannot access today's summaries. 

 

UPDATE: My issue was resolved. The summaries became available a few hours after the meeting ended.

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Thank you for providing an update @NancyM2! Please let us know if you have any additional questions 💙


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?