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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to view AI Summaries recorded today - resolved

NancyM2
Newcomer
Newcomer

‎2024-04-01 04:35 PM - edited ‎2024-04-02 11:50 AM

Hi, 

 

Does anyone know what it means when the AI Summaries are greyed out?  Today I had 2 meetings where I used the AI Companion. When I go to the My Summaries tab I see entries for them but they are not clickable/viewable. I was able to access the AI Summaries for meetings I had last week. But today I cannot. I didn't do anything different today than last week, so I am stumped as to why I cannot access today's summaries. 

 

UPDATE: My issue was resolved. The summaries became available a few hours after the meeting ended.

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-02 01:23 PM

Thank you for providing an update @NancyM2! Please let us know if you have any additional questions 💙


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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