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Unable to open meeting summary for a specific day

SynergySystems
Newcomer
Newcomer

‎2024-11-24 01:04 AM - edited ‎2024-11-24 01:09 AM

Problem description:
I am the organizer of Zoom meetings and use the web interface. I usually have no issues accessing meeting summaries, but the summary for a specific day won’t open.

  • I can see it in the list, but the arrow button to open it doesn’t work.
  • Summaries for other days open without any problems.
  • I’ve tried using different browsers (Chrome, Micrisoft Edge) and reloading the page, but the issue persists.
  • I also tried accessing it from another device and through the Zoom app, but the problem remains only for this particular summary.
  • There’s no option to download the data or bypass the issue in the Reports section.

Are there any known reasons or solutions for this issue?

Additional information:

  • Account level: 
  • Operating system and browsers used: Windows 10 pro, Chrome 131.0.6778.70
  • Date and time of the meeting: Nov 21, 2024 08:39

I would greatly appreciate any assistance!

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