cancel
Showing results for 
Search instead for 
Did you mean: 

The owner can't use AI Companion when the meeting was on behalf of setting up

StellaWang
Newcomer
Newcomer

we use outlook and i always on behalf of my boss to set up meeting, but my boss can't use AI companion if i don't join in the meeting. some meetings are confidencial that i won't take part in, my boss can't use Ai, it's very inconvient for us

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @StellaWang,

Welcome to the Zoom Community! We're happy to have you here.

When you schedule a Zoom meeting on behalf of your boss, you (the assistant) become the meeting organizer, not your boss. Since Zoom AI Companion (for transcripts, summaries, or smart recordings) follows the organizer or host, it won’t activate unless you join or manually pass host to your boss
You may try these:
Via Outlook:

  • Make sure your boss has granted you delegate access in Outlook.

  • You create the meeting from their calendar (not yours), so the invite is owned by them.

Zoom Setup:

Let us know if this helps or if you need further assistance.

 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @StellaWang,

Welcome to the Zoom Community! We're happy to have you here.

When you schedule a Zoom meeting on behalf of your boss, you (the assistant) become the meeting organizer, not your boss. Since Zoom AI Companion (for transcripts, summaries, or smart recordings) follows the organizer or host, it won’t activate unless you join or manually pass host to your boss
You may try these:
Via Outlook:

  • Make sure your boss has granted you delegate access in Outlook.

  • You create the meeting from their calendar (not yours), so the invite is owned by them.

Zoom Setup:

Let us know if this helps or if you need further assistance.

 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @StellaWang!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @StellaWang!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?