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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Remove: Get automatic meeting summary pop-up in admin console

GarethLock1002
Newcomer
Newcomer

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom.

 

Get automatic meeting summary
 
Send AI Notetaker to your Zoom meeting and take notes automatically.
Enable AI Notetaker to auto join all other meetings

Add AI Notetaker

 

The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them. 

How do I get rid of this?

 

Regards

Gareth

5 REPLIES 5

ccarpio
Newcomer
Newcomer

I am currently experiencing the same issue. I hope Zoom support resolves this issue as soon as possible.  Thanks, Zav

johnshoust
Newcomer
Newcomer

Same issue.. .I cannot see any way to disable it.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello Community Members,

Thank you for bringing this to our attention.

We have flagged the issue internally and will keep you updated as soon as we have more information.

In the meantime, we appreciate your patience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @GarethLock1002 @johnshoust @ccarpio

 

Can you please provide a link to a screenshot of the pop up? This would help us better understand what you are seeing. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

GarethLock1002
Newcomer
Newcomer

Hi Carla, it appears the issue has been resolved and I can now see the top right of the window and access all of the settings that were hidden there. Thank you.