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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Opt-In AI Companion

PMD2
Newcomer
Newcomer

How can users with my org opt-in to use AI Companion only for their user instance. I don't want to turn it on for our entire organization and obviously don't want some users to see other users' AI recordings. Thank you.

1 REPLY 1

iambobsat
Zoom Employee
Zoom Employee

Hello, 

 

I recommend creating a group for specific users who can access AI Companion only. 

Please follow the steps below: 

How to create a new group

Groups allow you to turn settings on or off for a group of users in your account. You can also use groups to organize users in the Contacts tab in the Zoom desktop client and mobile app.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click User Management then Groups.
  3. Click Add Group.
  4. Enter a name and description for the new group.
  5. Click Add.
    This group will now show up in your group list who can access AI Companion

Please watch this short clip I prepared for you as a guide. I hope this helps. 

Do not forget to hit accept as a solution if you find this helpful. Thank you!