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Disable AI Companion Ad while waiting for host to start meeting

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christyap1
Newcomer
Newcomer

‎2025-05-15 08:06 AM - last edited on ‎2025-05-30 07:45 AM by Community Moderator | Employee

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

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hoodee23
Zoom Employee
Zoom Employee

‎2025-07-31 05:31 AM

Hi christyap1,

Welcome to the Zoom Community! Hosts and account admins can customize the waiting room experience for meetings & webinars, allowing customization of the image, text, and other waiting room assets (like "ads") that attendees see before joining each session and providing a more engaging and branded joining experience for attendees. For your use-case, you may want to remove that video ad or image ad that shows while your participants are waiting for the meeting/webinar to start. Here's a KB related to the topic, Enabling and Customizing the Waiting Room.

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hoodee23
Zoom Employee
Zoom Employee

‎2025-07-31 05:31 AM

Hi christyap1,

Welcome to the Zoom Community! Hosts and account admins can customize the waiting room experience for meetings & webinars, allowing customization of the image, text, and other waiting room assets (like "ads") that attendees see before joining each session and providing a more engaging and branded joining experience for attendees. For your use-case, you may want to remove that video ad or image ad that shows while your participants are waiting for the meeting/webinar to start. Here's a KB related to the topic, Enabling and Customizing the Waiting Room.

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