Disable AI Companion Ad while waiting for host to start meeting | Community
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Newcomer
May 15, 2025
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Disable AI Companion Ad while waiting for host to start meeting

  • May 15, 2025
  • 1 reply
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Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

Best answer by hoodee23

Hi christyap1,

Welcome to the Zoom Community! Hosts and account admins can customize the waiting room experience for meetings & webinars, allowing customization of the image, text, and other waiting room assets (like "ads") that attendees see before joining each session and providing a more engaging and branded joining experience for attendees. For your use-case, you may want to remove that video ad or image ad that shows while your participants are waiting for the meeting/webinar to start. Here's a KB related to the topic, Enabling and Customizing the Waiting Room.

1 reply

hoodee23
Employee
hoodee23Answer
Employee
July 31, 2025

Hi christyap1,

Welcome to the Zoom Community! Hosts and account admins can customize the waiting room experience for meetings & webinars, allowing customization of the image, text, and other waiting room assets (like "ads") that attendees see before joining each session and providing a more engaging and branded joining experience for attendees. For your use-case, you may want to remove that video ad or image ad that shows while your participants are waiting for the meeting/webinar to start. Here's a KB related to the topic, Enabling and Customizing the Waiting Room.