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AI Closed Captioning

adminhuuc
Newcomer
Newcomer

‎2024-12-08 09:50 AM

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!

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stueker
Community Champion | Employee
Community Champion | Employee

‎2024-12-12 10:53 AM

Dear @adminhuuc ,
if it is for English, you can enable a profanity filter. These articles should give instructions on how to enable and configure it.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073255
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057581

More advanced support that will also include other languages will come in the future.

Does that help and fit your needs?

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