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Whiteboard - Handle for rotating shape is missing

Mindshui
Listener

When I click on an object using the Select tool, I do not see the handle for rotating the shape—i.e., the "double arrow icon in the lower left corner" mentioned on this Zoom help page in the "Rotate objects" section: https://support.zoom.us/hc/en-us/articles/11881743398413-Using-the-Select-tool

 

Therefore, I'm unable to rotate objects. Please help!

8 REPLIES 8

Nikki_Kaul
Listener | Zoom Employee
Listener | Zoom Employee

Hi @Mindshui would you be able to send a screen recording of you experiencing this? I just tested this and am finding we still have the rotate handle in the lower left corner of shapes.

Is there a way to upload screenshots in this forum?

Mindshui
Listener

Is there a way to upload screenshots in this forum?

Nikki_Kaul
Listener | Zoom Employee
Listener | Zoom Employee

Hi @Mind yes definitely, please see this screenshot for how to do so

Mindshui
Listener

I get the message that I don't have permission to upload images 😞

Nikki_Kaul
Listener | Zoom Employee
Listener | Zoom Employee

Hi @Mindshui could you try attaching it as a file?

Mindshui
Listener

It doesn't appear that I have permission to do that either. Perhaps because I just created by Community username today?

Nikki_Kaul
Listener | Zoom Employee
Listener | Zoom Employee

@Mindshui in that case, please file a support ticket so that we can look into this for you https://support.zoom.us/hc/en-us/requests/new