cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recover a recordin

amackk
Newcomer
Newcomer

hello

i change to basic plan and i need recover a recording in cloud, this is possible?

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @amackk, to access past cloud recordings you will need to re-purchase a pro plan type. Once you've done so you should be able to access your cloud recordings

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Kerat123456
Newcomer
Newcomer

Retrieve recording

How to recover deleted record