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Downloading files from chat


My co-workers and I frequently send files through Zoom chats. How do I change the location where those files are saved on my desktop when I download them? I'm using a Mac. Thanks!


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Zoom uses the mac's default download folder >


Update that folder and anything you download should go in that folder.



Thank you for the tip but that did not work for me.

That tip didn't work for me either.

Has this been resolved? I would also like to change the default location.

As others have commented, this advice doesn't work.


And, contrary to the information given, there isn't really a default macOS download folder. Apps (Mail, Safari, etc.) have their own default download folders, which can be set within each app's settings. The instructions @BrentG-ZP has linked to are instructions to change the default download folder for Safari. It would be surprising if that setting were picked up and acted on by the Zoom app.


It would be be helpful to know whether whether Zoom's default download folder path can be set.

I use Linux Mint 21.1. I installed the latest Zoom version Version 5.14.5 (2430) .
I have a Zoom Pro Account.
I can not download any files offered in chat. When clicking on the download link nothing happens.
Clicking on web links in chat now works with this version and opens the link in the standard web browser.
But Downloading files offered in a chat would be more important for me.
Any other users on Linux seem to have the same problem.
Can you organize a fix for this?
Thanks and best regards



I am using Zoom for Linux (MX Linux 21.3), and the files don't even get downloaded.

Doesn't Zoom support downloading files in Linux? (even if we are not in the '90s anymore) 😉

Thanks in advance.

Same with me.
Zoom 5.13.11 for Linux.

Impossible to download files placed in chat.
Please do solve this issue.



Thank you for the tip but that did not work for me. Click here