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calendar integration error with exchange 2013

Con11
Listener

try to setup the calendar integration with exchange 2013,following the step from the link .

https://support.zoom.us/hc/en-us/articles/203847339-Setting-Up-Zoom-Rooms-with-Exchange-2013-2016

but keep showing error "cannot connect to exchange server",

all connection was tested with Microsoft remote connectivity analyzer and successful connect, don't know what the problem is. 

any suggestion? 

3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

Hey @Con11, as you were following along with the steps. Before implementing the Calendar Integration with Echange 2013, did you meet all Prerequisites?

  • Exchange 2013, 2016, or 2019
  • An admin account for Exchange
  • Access to your Exchange Admin Center (EAC)
  • The ability to create and manage calendars for rooms
  • The ability to create a new Exchange user
  • Your network, including firewalls and proxies, must allow traffic to outlook.office365.com.
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Zoom Community Moderator
he/him/his

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RN
Zoom Moderator
Zoom Moderator

Hey @Con11, just checking in on my reply and if you were still experiencing a 'cannot connect to exchange server' error?

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

zamen_92
Listener

Hi Guys, 

I want to ask you if it possible to integrate our company directory (all enterprise contact)  for all the users in the company with one manipulation.

 

Best regards.