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Check if you enabled breakout rooms also in your user account, at https://www.zoom.us/profile/setting
This article is a good introduction to using them: https://blog.zoom.us/using-zoom-breakout-rooms/
Hope this information helps!
Which Zoom version are you using? Also, please check if you are using the right user account:
The requirements are:
If you are still having issues, I would advise to reach out to the Technical support, via https://support.zoom.us/hc/en-us/articles/201362003