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Zoom breakout rooms

ASAM
Listener

I have enabled zoom breakout rooms however I cannot see the icon.

I have uninstalled and reinstalled as well

5 REPLIES 5

ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi, Asam.

Check if you enabled breakout rooms also in your user account, at https://www.zoom.us/profile/setting

 

This article is a good introduction to using them: https://blog.zoom.us/using-zoom-breakout-rooms/

 

Hope this information helps!

ZzZz

Hi I have already done this

ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi, Asam.

 

Which Zoom version are you using? Also, please check if you are using the right user account:

 

The requirements are:

  • Breakout rooms enabled
  • Zoom desktop client, or web client
    • Windows: 3.5.31087.1102 or higher
    • macOS: 3.5.31087.1102 or higher
    • Linux: 2.0.81497.1116 or higher
    • Chrome: 2.4.943.510 or higher

From https://support.zoom.us/hc/en-us/articles/206476313

 

If you are still having issues, I would advise to reach out to the Technical support, via https://support.zoom.us/hc/en-us/articles/201362003 

ZzZz

My zoom account is

Version: 5.5.2 (12494.0204)

 

ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi, Asam.

 

I would advise to uninstall that version and then download and install the latest, from https://zoom.us/download.

And then try again.

ZzZz