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website click to call not linked

RyanKatzenmaier
Listener

we have a business site that has phone numbers listed but they are not coded as a clickable link just text.  our Skype for Business phone system has an addon that puts a clickable icon next to the phone number to make it clickable.  is there any sort of addon for Zoom that will do the same thing?  we have told the users about highlight to call but they feel that is too much to do.

1 ACCEPTED SOLUTION

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi @RyanKatzenmaier 

 

I can understand how your users would be giving you push-back if they perform repetitive actions all day long.

 

Zoom doesn't provide browser extensions/plugins that perform that kind of service. The highlight text and and invoke keyboard shortcut is the only thing that Zoom provides at this time.

 

There may be some third-party browser extension/plugins out on the market. 

 

I would suggest submitting an enhancement request at https://zoom.us/feed in the meantime and provide screenshots of what the Skype for Business add-on did to help boost your request as a competitive feature.

 

I hope that helps!

 

Craig

View solution in original post

11 REPLIES 11

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Greetings Ryan,

 

This should help you configure:

 

https://support.zoom.us/hc/en-us/articles/360027633731-Using-click-to-dial-and-highlight-to-call

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

it is as though you didn't even read my question.

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Ryan,

 

I did read the question 🙂 I was mainly referring you to the click to dial option since you mentioned about highlighting not being an acceptable solution for your users. Have you explored this option mentioned in the pre-requisites ?  This was what I understood based on what your S4B plugin would have done. 

 

https://marketplace.zoom.us/docs/guides/zoom-phone/outbound-call/

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Ryan! You have some responses to your discussion worth noting. Have any of these answered your question? If so, don’t forget to mark the reply as an accepted solution!

nope, no solution. 

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Ryan,

 

Just making sure you explored this solution:

https://marketplace.zoom.us/docs/guides/zoom-phone/outbound-call/

I sure did, it has nothing to do with my question

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Ryan,

 

Sorry If I misunderstood your question. I was responding to your request "our Skype for Business phone system has an addon that puts a clickable icon next to the phone number to make it clickable. "

 

Zoom  Solution:

 

This guide provides you with an overview of the supported URI schemes that you can use to redirect your app users to the Zoom Phone client to make outbound calls.

sachinzoom_0-1677514859820.png

 

 

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi @RyanKatzenmaier 

 

I can understand how your users would be giving you push-back if they perform repetitive actions all day long.

 

Zoom doesn't provide browser extensions/plugins that perform that kind of service. The highlight text and and invoke keyboard shortcut is the only thing that Zoom provides at this time.

 

There may be some third-party browser extension/plugins out on the market. 

 

I would suggest submitting an enhancement request at https://zoom.us/feed in the meantime and provide screenshots of what the Skype for Business add-on did to help boost your request as a competitive feature.

 

I hope that helps!

 

Craig

that's kind of what I figured, just wanted to see if anyone had some sort of a work around for this issue as it will severely limit our employee's efficiency. 

FORE-Craig
Community Champion | Customer
Community Champion | Customer

I understand. Is there a possibility of working with the company who provides the data to have them style the phone number data with the ‘tel: ‘ tag? 

 

Craig