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2023-01-15 08:37 AM
I just got started with Zoom phone, and I've noticed that the callers need to put an extension number that I chose to make the call.
how can I disable it? and just get a regular direct call?
2023-01-15 09:52 AM
The easiest thing to do is to go to Admin > Phone System Management > Auto Receptionist in the Zoom web portal at https://zoom.us/profile, choose the Auto Receptionist and in the Business Hours section:
From that point on anyone calling the number will go directly to you.
You should also go Personal > Phone > Settings, and configure the entire Call Handling section there.
I hope that helps!