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I have a free Zoom account and just purchased a Zoom Phone plan. I've been searching help articles but literally can't figure out how to make a phone call using Zoom Phone. Maybe I don't have a full understanding of what this feature allows you to do but my goal was to be able to setup a conference call with team members then make an outbound prospecting call and have my team members listen in. I believe I have everything setup. Is there supposed to be a phone icon somewhere? I read in one article that there should be a "phone" menu at the top of the Zoom meeting window but I do not have it. HELP PLEASE!!!!
I don't if you were able to figure out how to make calls using Zoom Phone.
When you sign up for a Zoom Phone Calling Plan, the feature will be activated in the Zoom desktop and mobile apps, and you will be able to configure the Zoom Phone System on the Zoom Web Portal (https://zoom.us/profile).
Depending on the platform that you are using Mac or PC, iOS or Android, you may need to Quit the application, relaunch it, and log in for the Phone features are visible in the app. See attached screenshot of how it looks in the desktop app.
You can't just jump in a start dialing. There are several things that you will first need to configure to make the system suitable for you. I highly suggest reading the following Support articles Admin first, then User:
I hope that helps!