Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom Phone Call Time Limit

Hiro3
Listener

We have just started using Zoon Phone.  When we call to external numbers, the line connection is always cut after 15-min call. We are investigating the network setting, device setting, client PC setting related, etc in order to remove the call time limit. However we cant resolve it, so far. We really appreciate if you have such experiences and advise us of the solution.  

1 REPLY 1

ChrisO
Community Champion | Customer
Community Champion | Customer

Have you verified your firewall is configured correctly? https://support.zoom.us/hc/en-us/articles/201362683-Network-firewall-or-proxy-server-settings-for-Zo...



***Sometimes going backward is the only way to move forward.***