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Reaching Front Desk Operator by Dialing "0"

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Fazha
Explorer
Explorer

‎2023-05-09 07:34 AM

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

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HappyZoom
Zoom Employee
Zoom Employee

‎2023-05-09 08:46 PM

Can you try the "Routing rule" configuration likes below screenshot? Thanks.

HappyZoom_0-1683690308973.jpeg

 

 

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HappyZoom
Zoom Employee
Zoom Employee

‎2023-05-09 08:46 PM

Can you try the "Routing rule" configuration likes below screenshot? Thanks.

HappyZoom_0-1683690308973.jpeg

 

 

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Fazha
Explorer
Explorer
In response to HappyZoom

‎2023-05-10 12:07 PM

Thank you. This worked perfectly!

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John_P
Newcomer
Newcomer
In response to HappyZoom

‎2024-05-15 06:32 AM

Do you have to turn on "Multiple Sites" to do this?

 

 

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CEREVITY
Explorer
Explorer

‎2025-01-16 05:06 PM

This solution is no longer valid for 2025 unfortunately

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