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Provisioning server settings vvx450


Trying to provision some Polycom vvx450's but Zero Touch doesn't seem to be working. When I try and apply the changes manually, there aren't any changes being made when I perform a factory reset.

I don't see in the web interface where I can update the Provisioning server for assisted provisioning . Does anyone know where to set the provisioning server in this interface? Or how to provision vvx450's? Am I missing something? I have some vvx250's that were a breeze, and I assumed these would be the same. 


Community Champion | Zoom Employee
Community Champion | Zoom Employee



Are you saying Zero touch provisioning on some phones while others are not ? Please ensure all Zoom phone firewall ports ( 80,443) to are open and others listed here:



If you are trying assisted provisioning, Please follow these steps:


If this response helps, please accept the answer as an accepted solution, so others can benefit as well.