Phone not working

[Ave]

Hi there - 

When we log into Zoom to use the phone / receive calls we are suddenly having issues. If we try to make a call we get  'Not connected. Attempting to reconnect' message. This has happened all of a sudden this week. How would we go about diagnosing? if you phone our number it also says the number you have called is not recognised. 

[ATimcoe]

Having the same problem. Can't make calls.

[sachinzoom]

Hello @Ave 

The recommendation is to logout of your zoom app and then reconnect. That should fix any temporary issues caused by network etc.

Hope that helps