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Phone Call History.

dlee425
Listener

When we get an incoming phone call during normal business hours, it works fine. After hours it does not display any incoming calls. Is there something I need to do to get this to work?

Thanks for any help.  

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi dlee425,

 

Check your settings for how calls are handled during business, closed, or holiday hours.

https://support.zoom.us/hc/en-us/articles/360059966372-Customizing-call-handling-settings

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

dlee425
Listener

Have it setup but still does not show any after hour call in the logs. Tried to call my self and does not list it in the history.