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Is there any place we can go to see the status of feature requests? I'm a new phone customer, and I've submitted about 7 or 8 requests to my dedicated support representative, and I feel like they go off into the ether never to be spoken of again.
A place where you can input, see the status of, and ultimately whether it's being adopted and when the expected implementation if it is adopted (along with other pertinent information like difficulty, final spec., which license type it will apply to...etc.).
Otherwise I feel like I'm wasting my time writing up what I feel are features and enhancements only to never hear about them again.
It might also be helpful to publish these requests to be voted on by the community. then you'd know for sure what the customer wants (and isn't this really the most important thing?).