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2022-07-14 08:22 AM
This sounds petty, but I had reluctance to move to ZoomPhone because of the look and feel of the Salesforce / Zoomphone CTI integration.
Our sales representatives and agents have to look at this CTI integration throughout their entire day as they are making calls and it should look streamlined, clean, and pleasing to the eye from a UI perspective.
I admit it's come a long way already since we initially started considering ZoomPhone, but I feel additional enhancements could be made including:
2022-07-14 09:35 AM - edited 2022-07-14 09:41 AM
Similar response here to your other post... while we appreciate your suggestions here on the Zoom Community, at this time, all feature requests are managed within our https://zoom.us/feed submission form. We encourage you to submit this idea there, where the information will then be passed along to the relevant Zoom Phone product team for review.
2022-07-14 09:39 AM
Thank you Alexis. Like in the other thread you posted on, I have formally submitted this as a feature request and I've linked back to this discussion.
2022-07-14 09:40 AM
Great, thank you!