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2023-01-02 07:05 PM
My zoom accoung has been donwgraded to Basic. My payment for Dec was processed. How do I get back to a pro status as my meetings are only getting reocorded for 40 mns and I need then to be recorded for longer duration.
Request if anyone can help with this query.
2023-01-30 11:42 AM
Hey @Archana1, you may need to re-assign your Zoom licenses, suggest trying to see if that Zoom license is still avaialbe to you, you can do the following below to re-assign a license.
Let me know if that helps! Otherwise, I would double-check your invoice history and ensure you have no open/processing Invoice statuses